At HBC, we strive to ensure that our customers are fully satisfied with their purchases. However, if for any reason you are not satisfied with your order, we offer a return policy to make the process as smooth as possible.

Return Notification:
Contact us within 14 days of receiving your order at beerme@hogsback.beer to initiate your return.

Unopened and Undamaged Products:
Return the products in their original packaging and ensure they are unopened and undamaged.

Return Shipping and Costs:
The cost of returning products is the responsibility of the customer, unless it is an error on our part. Ensure that the return shipment is adequately postage-paid and securely packaged to prevent damage during transport.

Refund:
Upon receiving and inspecting the returned products, we will proceed with a refund of the purchase amount, excluding any shipping costs, using the original payment method.

Exceptions: Opened or damaged products may not be eligible for a full refund. Custom or personalized products are generally non-returnable unless there are manufacturing defects.

Contact: For any questions or concerns regarding returns, contact us at beerme@hogsback.beer

Note: This return policy applies to purchases made through our website. Different return conditions may apply to purchases from local retail outlets.

We appreciate your trust in HBC  and are ready to assist you with any questions about our return policy.